Creating an incident for investigation

2022-04-04T21:46:12.905Z

You can now create an incident to investigate the impact of the incident without deleting emails or any remediation action.

You can review how many emails will be deleted and how your end users interacted with these emails. Once you have reviewed and have completed the investigation, you can click on the button “Delete emails” to delete the emails impacted.

Please note that this will not add sender policies in Email Gateway Defense or block traffic on Barracuda Content Shield. However, you can enable Continuous Remediation after deleting emails.

Dismiss User Reported Emails

2020-11-17T00:01:00.001Z

Good News! We heard your feedback and have added the ability to dismiss the user reported emails from within the UI in Forensics and Incident Response.

What: You can now dismiss a user reported email if you don’t need to create an incident from it.

How does this work?

The default page shows “Submitted” emails by the end users. The “Dismiss” tooltip appears when the customer hovers over the X icon at the end of each row.

The customer can simply click on the dismiss X icon to dismiss the row. If they want to see all the dismissed emails for the past 30 days, they can click on “SHOW DISMISSED”.

Release Notes: https://campus.barracuda.com/product/forensics/doc/90446521/release-notes

Barracuda Incident Response Updates

Creating an incident for investigation

Dismiss User Reported Emails