timestamp1590706200001Customize and save email alert to the recipient by Sheila HaraYou can now customize email alerts to the recipient by selecting “Customize Alert” under Incident Settings. You can either restore default text or save your changes to be used later during Incident creation. You can preview the default...
timestamp1589233860001Automatic Remediation: User Reported emails with malicious linksby Sheila HaraBarracuda Forensics & Incident Response can create and remediate certain incidents automatically, without your involvement. When the system detects a known threat, it moves matching emails from users' mailboxes into their junk folders...
timestamp1587422640001Potential Incident Email Alert Settingsby Sheila HaraPotential Incidents: Email Alert Settings You can now receive email notifications when a potential incident is created by Barracuda Forensics and Incidents Response. The default is NOT to receive email alerts. You can access the...
timestamp1586220120001User Reported Emails: Threat Detectedby Sheila HaraWhen an end-user reports an email, we are now able to detect if there is a malicious URL in the body and alert within Barracuda Forensics and Incidents Response. In the user reported section, a warning symbol appears prefixed to the...
timestamp1585937760001User-Reported Emails Page Enhancementsby Sheila HaraYou can now see the number of users that reported the same email on the User-Reported Emails page. By hovering over the number of recipients, you can also see who reported these emails. You can also see the number of affected mailboxes...
timestamp1585937220001User-Reported Emails Settingsby Sheila HaraYou can now receive email notifications when a user reports an email. The default is NOT to receive emails. You can access the settings by clicking on the cog icon in User Reported page (on the top right) Enabling the settings by...
timestamp1584724920001Potential Incidents by Sheila HaraNote: We plan to slowly roll this feature out to all FIR customers in phases. Thank you for your patience, you should all be able to use this feature by end of this month or early next month. What: Barracuda Forensics & Incident...
timestamp1582836600001Changes to managing remediation optionsby Sheila HaraYou can now set defaults for remediation options here: These defaults will be considered during a creation of an incident. Please note that these options are applied at the organization level and not at the individual user level. Click...