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Incident now includes external users
by Barracuda Networks
Incident Response now includes external users (outside your organization) as part of impact radius when an incident is created. You can view external and internal users under “USERS” tab while viewing incident details. However, we cannot1666809356774
Include a comment while creating a sender policy
by Barracuda Networks
Creating a sender policy while creating an Incident in IR, lets you add a comment that can be seen alongside the policy in Email Gateway Defense (EGD). If you include a comment, it will show alongside the new policy in EGD Added by Incident1664563160084
Send a User List to Security Awareness Training
by Barracuda Networks
Incident Response can create a group of users involved in an incident and send it to Barracuda Security Awareness Training. This training group is comprised of each user's email address. You must have a Security Awareness Training account1664495160169
Microsoft Teams Notifications
by Barracuda Networks
Automated Workflows can now send notifications to Microsoft Teams. See Automated Workflows Settings for configuration information. An example of a notification in Microsoft Teams:1659047842576
Ability to search email body using keywords or URL
by Barracuda Networks
You are now able to search in the body of the message using keywords up to 200 characters and search for a URL within the body of the message. View incident details page has also been updated to show this search criteria, if used. This1649108772905
Creating an incident for investigation
by Barracuda Networks
You can now create an incident to investigate the impact of the incident without deleting emails or any remediation action. You can review how many emails will be deleted and how your end users interacted with these emails. Once you have1646159491474
New template added to Automated Workflows
by Barracuda Networks
Rather than creating a completely new automated workflow, you can use workflow templates as a starting point to create workflows for common scenarios. For example, you can use the User-reported Message - Create Incident - Specific User1638915966482
Review your settings now
by Barracuda Networks
With unifying the settings in this release, by default, Automatic Remediation now deletes incident-related emails from users’ mailboxes. From the Menu button, click Settings to confirm your settings1638811275304
Settings - all in one place!
by Barracuda Networks
You can now access all the settings for Incident Response through the left-hand menu. As part of this, in addition to moving emails that were automatically remediated by the system, you can also now delete emails permanently from end-user